Last updated: 31 July 2026
Website: giftbasketzim.com
Business: GiftBasketZim
Contact: hello@giftbasketzim.com | +44 7905 950104
1. Who we are
GiftBasketZim (“we”, “us”, “our”) provides curated gift baskets, flowers, and related gifts for delivery in Zimbabwe. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or place an order.
2. Information we collect
We may collect:
- Name, email address, phone number, and billing details
- Delivery name, address, phone number, and gift message
- Order history and product preferences
- Messages you send via our contact form, email, or WhatsApp
- Technical data such as IP address, browser type, and pages visited (via cookies/analytics, if enabled)
3. How we use your information
We use your information to:
- Process and deliver orders
- Communicate about orders, delivery, and customer support
- Improve our website and services
- Send important updates about your purchase
- Comply with legal and accounting requirements
We do not sell your personal information.
4. Sharing your information
We may share information only with trusted partners needed to fulfil your order, such as:
- Payment processors
- Delivery partners / couriers in Zimbabwe
- Website hosting and email service providers
These parties may only use your information to provide services for us.
5. Cookies
Our site may use cookies or similar technologies for basic site function, preferences, and (if enabled) analytics. You can control cookies through your browser settings.
6. Data retention
We keep order and customer records for as long as needed to fulfil orders, provide support, and meet legal/accounting obligations. Contact details used only for enquiries may be kept for a shorter period.
7. Your rights
Depending on applicable law, you may ask us to:
- Access the personal data we hold about you
- Correct inaccurate information
- Delete information we no longer need
- Object to certain processing
Contact us at hello@giftbasketzim.com.
8. Security
We take reasonable steps to protect your information. No online transmission is 100% secure, so please use strong passwords for your account and avoid sharing sensitive details over unsecured channels.
9. Children’s privacy
Our services are not directed to children under 16. Alcohol gifts are intended for adult recipients only where legally required.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do.
11. Contact
Questions about privacy:
Email: hello@giftbasketzim.com
WhatsApp: +44 7905 950104